AV Solutions

E-commerce Applications

E-commerce Application means other forms of electronic communication

What is e-commerce?

E-commerce not necessarily means conducting commerce through the Internet alone, but also means other forms of electronic communication. Actually, the roots of e-commerce lie not in the Internet, but in other forms of electronic communication. Technologies like Electronic Data Interchange (EDI) and Electronic Funds Transfer (EFT) predate the advent of e-commerce using the Internet and put the foundations for the growth of e-commerce we see today. The point here is that these older and high-powered technologies have been used to connect one business house to one another business.

The protocols used for communication between the business houses were point-to-point. But the recent advances accomplished in e-commerce allows for a one-to many or many-to-many approach and thus help to expand greatly any single business to any number of businesses throughout the world.

  • Using E-Commerce, organization can expand their market to national and international markets with minimum capital investment. An organization can easily locate more customers, best suppliers and suitable business partners across the globe.
  • E-Commerce helps organization to reduce the cost to create process, distribute, retrieve and manage the paper based information by digitizing the information
  • E-commerce improves the brand image of the company.
  • E-commerce helps organization to provide better customer services.
  • E-commerce helps to simplify the business processes and make them faster and efficient.
  • E-commerce reduces paper work a lot.
  • E-Commerce increased the productivity of the organization. It supports "pull" type supply management. In "pull" type supply management, a business process starts when a request comes from a customer and it uses just-in-time manufacturing way.
  • 24x7 support. Customer can do transactions for the product or enquiry about any product/services provided by a company any time, any where from any location. Here 24x7 refers to 24 hours of each seven days of a week.
  • E-Commerce application provides user more options and quicker delivery of products.
  • E-Commerce application provides user more options to compare and select the cheaper and better option.
  • A customer can put review comments about a product and can see what others are buying or see the review comments of other customers before making a final buy.
  • E-Commerce provides option of virtual auctions.
  • Readily available information. A customer can see the relevant detailed information within seconds rather than waiting for days or weeks.
  • E-Commerce increases competition among the organizations and as result organizations provides substantial discounts to customers.
  • Customers need not to travel to shop a product thus less traffic on road and low air pollution.
  • E-Commerce helps reducing cost of products so less affluent people can also afford the products.
  • E-Commerce has enabled access to services and products to rural areas as well which are otherwise not available to them.
  • E-Commerce helps government to deliver public services like health care, education, social services at reduced cost and in improved way.

Importance of E-Commerce

  • Exploitation of New Business
  • Enabling the Customers
  • Improvement of Business Transaction
  • Effective Performance
  • Greater Economic Efficiency
  • Execution of Information
  • Incorporating Transaction
  • Increasing of Revenue
  • Reduction of Friction
  • Effective Performance
  • Facilitating of Network Form
  • Facilitating for Organizational Model

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