AI & Automation
Custom AI Agent Development
Chat and voice agents wired into your real data, not a demo — agents that look things up, take actions in your systems, and know when to hand over to a person.
- Look up order #1042ERP
- Check address-change rulesPolicy
- Update delivery addressCRM
An agent that actually does the work.
A chatbot that only answers FAQs isn't much of an upgrade. A real AI agent connects to the systems your business runs on — your ERP, CRM, inventory, bookings — so it can check an order, update a record or book a slot, not just talk about it. We build agents around your actual processes, with clear limits on what they can do on their own and a clean handoff to your team for everything else.
Chat and voice
On your website, WhatsApp or phone line — wherever your customers already reach you.
Connected to your systems
Reads from and writes to your ERP, CRM or booking system, so answers are live, not guessed.
Guardrails built in
Clear rules on what the agent can do on its own, and what always needs a person.
A clean human handoff
When a conversation needs your team, it's passed over with the full context — nobody asks the customer to repeat themselves.
What's actually included
Not just "we'll plug in a chatbot" — here's what a custom AI agent build with us covers, start to finish.
- Workflow mapping to decide what the agent should handle — and what it shouldn't
- Chat or voice agents on your website, WhatsApp or phone line
- Secure integration with your ERP, CRM, inventory or booking system
- Answers grounded in your own documents, policies and data — not guesses
- Guardrails, approval limits and handoff to your team, with the full conversation history
- Monitoring, conversation reviews and ongoing tuning after launch — we stay on, we don't hand off and disappear
Related services
Often paired with this one — or worth a look next.
How we build it
The same four stages every project goes through, whatever we're building.
- 01
Discover
Map the real workflow before writing a line of code.
- 02
Build
Ship in working slices, not one big reveal at the end.
- 03
Test
QA against real use cases, not just the happy path.
- 04
Launch & Support
Go live, then stay on to fix what changes.
Ready to put an agent to work?
Tell us which conversations eat up your team's day. We'll tell you honestly which ones an agent can take on.